DigiCity - Products

StepStone ETWeb™ - Talent Management Solution

StepStone ETWebTM is a comprehensive talent management software solution to help organizations manage and develop their human capital. This solution helps Human Resource Managers/Directors:

Identify top performers
Create and manage career paths and succession plans
Identify skills and competency gaps within departments
Create and track compensation plans
Create training and development plans

50% of Fortune 500 companies in the United States and Europe use this product. It provides these companies with a comprehensive yet easy-to-use Strategic Talent Management solution that helps develop and manage their most valuable asset… their HUMAN CAPITAL. Government departments have also benefited by deploying this system in the area of increased service delivery.

ServTrak – Comprehensive Service Tracking System

An organization that is active in supply, service and maintenance requires a tracking system. Many service calls are carried out on a yearly basis. As such, it is vital to have an STS that simplifies service tracking and management, improves productivity and increases efficiency of the support division. ServTrak will provide your company with the ability to ensure that following objectives are met;

An automated system to track and alert of service and maintenance requirements
An easy-to-use Service Tracking System is put in place
A comprehensive Reporting module is developed

This system will need to capture service events and convert this information to standardized records on completion.

Key features of the implemented system will include:

The ability to enter service-call details and related information once and have this information to flow through to each stage in the process without requiring data to be re-entered
Provide management with the ability to view their clients’ service-calls and results online
Managing the hotline and service tracking process
Scheduling and managing the employee service calendar
Automatic reminders and alerts of open cases
Informative reports showing service history, open and total tickets raised, etc.

Trainix